Services

With the value of the customer first, KETE is committed to providing the best service in the machinery industry

We have professional teams in machinery design and manufacturing, and we also have good experienced sales consultants to provide you comfortable service for international market business. We are listening to your ideas to satisfy your customized requirement by integrating all resources and gathering all the experiences we have.

How Can KETE Help You

Kete always sticks to the concept of customer orientation and provides you with a full range of services

 

No.1

We Bring the Most Satisfactory Solutions

KETE‘s sales team and mechanical engineers have on average ten years of experience in the machinery industry. We are always ready and willing to help you with your packaging business. No matter if you are a first-time buyer or a veteran in this industry, just tell us about your project, and we’ll give you the most suitable solution to balancing your budget and practical needs.

machine solution
machine maintainence

No.2

We Deliver Field Installation Service

KETE’s skilled team of field services technicians and engineers are ready to install your new equipment and get it started right! We complete mechanical assembly and make all the electrical and pneumatic connections. During commissioning, we routinely check machine input/output, safety circuits, interlocks, and motor rotations. If adjustments are needed to ensure proper package appearance and other quality attributes, we’ll be there to make them.

No.3

We Provide Comprehensive Training

The introduction of new flexible printing and packaging machines and relevant materials into your production process doesn’t have to be disruptive or time-consuming. Our friendly and knowledgeable team of training experts will be with you every step of the way, answering questions and showing you how to get the most value from your packaging investment.

 

We also share with you online instruction videos for your reference.

machine installation
spare parts

No.4

We Supply Spare Parts in Advance

No production line should ever have to come to an extended halt while team members wait for a needed part. With over 10 years of experience, we are aware that some components are vulnerable during daily operation or due to flawed operation. We‘ll send you these spare parts in advance shipping together with the machine.

To ensure your manufacturing gets back in order as soon as possible, even in the case when a flawed operation leads to the breakdown, we’ll send you the replacement parts before you give the broken ones back.

No.5

We Provide Technical Support

If you need any technical support, please feel free to contact us. Our dedicated supporting team will deal with your issue as soon as we receive your feedback during workdays. Or you can watch online videos for help.

Services

*We respect your confidentiality and all information are protected.